Mendra

Privacy Policy

Last updated: May 15, 2026

Mendra is designed to keep your personal wellness experience private and simple. This Privacy Policy explains what information stays on your device, what limited information we process to run your account and subscription, and which service providers help us operate the app.

Key Privacy Points

• Your personal wellness content stays on your device.
• We do not sell your personal information.
• We do not use advertising networks in Mendra.
• We use limited services for sign-in, subscriptions, and crash diagnostics.

Information that stays on your device

Mendra does not store your personal wellness content on our servers. Your mood check-ins, reflections, wishes, intentions, sleep preferences, sound preferences, meditation progress, story progress, routine choices, reminder settings, and similar in-app wellness activity are stored locally on your device.

This local information is used to personalize your experience inside the app. It is not synced to a Mendra server. Deleting the app removes local Mendra app data from that device. Depending on your device and iCloud backup settings, Apple or your device backup may retain or restore app data outside of Mendra's control.

Information we process

We process only the information needed to provide account access, subscriptions, diagnostics, and support:

• Email address, used for sign-in and account authentication.
• User identifier, used to keep your account and subscription state consistent.
• Authentication provider information, such as Apple, Google, or email sign-in.
• Limited account metadata provided by your sign-in provider, if any.
• Subscription status, if you purchase Mendra Plus.
• Crash and diagnostic information, used to understand and fix app errors.
• Support messages, if you contact us directly.

Payments and subscriptions

Payments are processed by Apple through the App Store. We do not receive or store your payment card number, billing address, or other payment method details.

We use RevenueCat to manage subscription status, validate purchases, restore purchases, and understand subscription performance. RevenueCat may process your app user identifier and purchase status so that Mendra Plus can work across app sessions.

Service providers

• Supabase, for authentication and account infrastructure.
• Sentry, for crash reporting and diagnostics.
• RevenueCat, for subscription status and purchase management.
• Apple App Store, for payment processing and subscription management.

Diagnostics

If the app fails unexpectedly, diagnostic information may be sent to Sentry. These reports help us identify and fix errors. We do not intentionally include your private wellness content in diagnostic reports, and the app is configured to avoid sending free-form wellness content in error events or breadcrumbs.

Data retention and deletion

We retain account, authentication, subscription, diagnostic, and support data only for as long as reasonably necessary to provide Mendra, maintain security, comply with legal obligations, resolve disputes, and operate subscriptions.

You can request deletion of your Mendra account by contacting us at hello@mendra.space.

International processing

Our service providers may process information in countries other than where you live. When required, we rely on appropriate safeguards and service provider terms to protect personal information.

Your choices

• You can stop using Mendra at any time.
• You can delete the app to remove local app data from your device.
• You can manage or cancel subscriptions through your Apple Account settings.
• You can contact us to ask questions about your account or privacy.

Children

Mendra is not directed to children under 16. We do not knowingly collect personal information from children under 16.

Safety note

Mendra is a wellness and self-reflection app. It is not a medical device, therapy service, crisis service, or substitute for professional medical advice, diagnosis, or treatment. If you need medical or mental health support, contact a qualified professional or local emergency service.

Changes

We may update this Privacy Policy when our practices change. The date at the top shows when this policy was last updated.